From the moment of getting in touch with Kate to get on the wait list for a pup to the point of picking him up and beyond, I could not have asked for a more supportive person at my side! As a first time dog owner Kate has been invaluable. No question is ever too small or too silly. This has been a major life change for me and Kate’s approach is just what I need. Photos and videos from the moment Rupert was born have made me feel included and prepared for what’s to come. As we settle in I have relied on Kate for her sound, gentle advice. Rupert is the most beautiful little boy! Thank you! xx