The team at Coots are truly incredible from start to finish. They provide you with impeccable support and guidance from the outset, finding you the perfect family companion. The weekly updates and check-ins allow you to see actual progress and give you all the tools along the way to prepare. The process through to puppy handover and aftercare is equally fantastic – you literally couldn’t ask for better support. The team themselves are a delight, patient, kind and understanding – we are so lucky to have found them!! Thank you so much to Kate, Marina and the whole team at Coots! You’ve provided us with the best addition to the family!